Privacy Policy

South Coast Charters (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.southcoastcharter.com or book a charter with us.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Booking details and preferences
Payment-related information (processed securely through third-party providers)

We may also collect limited non-personal information automatically, such as:

Browser type
Device type
Pages visited
Approximate location (city/region)

2. How We Use Your Information

Your information may be used to:

Process and manage charter bookings
Communicate with you regarding your trip, schedule changes, or inquiries
Send booking confirmations or service-related updates
Improve our website and services
Meet legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. Payment Processing

Payments are handled through secure third-party payment processors. South Coast Charters does not store full credit card details on its servers.

4. Cookies & Website Analytics

Our website may use cookies or similar technologies to:

Improve user experience
Analyze website traffic and performance

You may disable cookies through your browser settings if you prefer.

5. Information Sharing

We only share personal information when necessary:

With trusted service providers who assist with bookings, payments, or website functionality
When required by law or legal process
To protect our rights, property, or safety

All third parties are expected to protect your information.

6. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure. While no system is 100% secure, we follow industry-standard practices to safeguard your data.

7. Your Rights

Under Canadian privacy laws, you have the right to:

Request access to the personal information we hold about you
Request corrections to inaccurate information
Withdraw consent for certain uses of your data (where applicable)

Requests can be made using the contact information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

South Coast Charters
Port Burwell, Ontario, Canada
Phone: 519-861-4199